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Kastle Systems

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Kastle Systems reviews

3.0

47% would recommend to a friend

(217 total reviews)
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Haniel J. Lynn

60% approve of CEO

37% positive business outlook

Kastle Systems has an employee rating of 3.0 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Kastle Systems employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

217 reviews
2.0
Jun 6, 2011

Find another job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- if you need a job

Cons

-employees aren't appreciated, the company has the attitude that everyone is replaceable -bad benefits -low pay -poor leadership in managers

1.0
Jun 12, 2012

Overworked and Underpaid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The clients. The commercial real estate industry has a large number of charismatic people who are GREAT to work with. -The people on the "front line". The operators, the technicians, the CS reps-- these are the people who truly deserve the money and recognition. -The company culture OUTSIDE of the workplace. While working at Kastle is awful, the employees all share in the misery and are all great friends in and outside of work

Cons

-Awful pay for the amount of stress put on employees -Terrible management and NO leadership -The "company vision" is a crock. They want to be one of the top places to work, yet treat their employees like trash. They want Kastle to be not only the clients' top security provider, but their top service provider. Yet they are cutting funds in every direction, don't have enough employees, and stretch their employees so thin, that the "good" people aren't even "good" anymore, or else they just bail and go work somewhere else. -Employees are NEVER acknowledged for what they do right and are not appreciated. There is constant criticism no matter what. -This company is a sinking ship. Clients only stay because of key individuals that they trust, not because they trust the products, services, or company as a whole. People who work here need to get out while they can. If a few important people leave (and I don't mean the higher ups, they could leave and this company would function fine), then the company is screwed. I'm talking about the programmers who know everything, the Support team that works around the clock, and the service and installation managers.

3.0
Jan 12, 2011

Marginal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Ability to learn at a fast paced level. Cool product and dedicated employees.

Cons

Pay could be better for positions. Kastle has a history of underpaying there employees. Way too much workload on individuals which causes breakdowns on every level. Everyone is about themselves rather than working as a team. Not enough recognition for jobs well done, but the first time you make a mistake, you better brace yourself. The new management/owners care more about the bottom dollar than keeping customers happy. This is a big mistake when operating a service company. Happy customers come back, pissed off customers will not. Thats how security companys make their profit, by reoccurring revenue= happy customers.

Viewing 208 - 210 of 217 Reviews

Glassdoor has 231 Kastle Systems reviews submitted anonymously by Kastle Systems employees. Read employee reviews and ratings on Glassdoor to decide if Kastle Systems is right for you.