Keeper Security reviews

2.8

44% would recommend to a friend

(288 total reviews)
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Darren Guccione

46% approve of CEO

51% positive business outlook

Keeper Security has an employee rating of 2.8 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keeper Security employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

288 reviews
1.0
Mar 31, 2021

Run

Recommend
CEO approval
Business Outlook

Pros

Shared misery with other colleagues

Cons

Everything else. No focus on the customer, the only focus is on bringing in new logos. Sales leadership turns over every few months. Company is in total disarray. Promote an “awesome culture” that is pretty much nonexistent and only for self-promotion. Very little room for growth or advancement. Please don’t ignore these reviews like everyone else who is eager to get a new job. I promise you it won’t be worth it.

2.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

The majority of coworkers were friendly, helpful, and all around great people. Commission structure is okay. Good health care coverage. Office is not far from west loop for great restaurants after work. Product is robust, from a software perspective Keeper is amazing. CTO is awesome and intelligent. He is very busy but will try his best to help with sales calls and personally jump on calls with clients that have technical questions to put them at ease. Seems like some departments really like working with each other, but other departments don't feel as harmonious.

Cons

A lot of turnover. It seemed like processes changed a lot & leadership would go back and forth a lot. I didn't feel like I had opportunities for promotions, and the likelihood of work from home continuing after covid seemed like it wouldn't be happening. In my opinion, there should be sick days available instead of having to use PTO. No 401k match, no equity, no gym benefits. I felt that group messaging could have been better; all hands meetings ran pretty long. Speaking could have been limited to 5 minutes per department and introductions for new employees could have taken 10-15 minutes tops. Many all hands meetings also could have been an email. I didn't feel comfortable addressing any improvements for the company during my time there. There was a lot of micromanaging & top-down messaging that people I reported to probably didn't want to have to deal with, but needed to appease the ceo.

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Keeper Security Response
5y
Thank you for your feedback. I would like to respectfully mention that as HR I always welcome feedback and have always fostered and environment where timely feedback is honored and acted upon. While these reviews are anonymous, I can say that none of these types of issues have been brought to my attention by current employees. Especially in sales positions, sometimes a high energy environment is not for all personalities, and that is ok. As you mentioned we are so lucky to have such a diverse and eclectic wonderful group of people who we get the honor to call our employees. Some of your information is not factual, so I feel a fiduciary duty to point out a few things. We offer equity and we do have a gym benefit available as part of our BCBS health insurance plan. We also have a very generous PTO program which allows for up to 5 weeks of paid time off each year, which is above standard for our industry and size.
1.0
Mar 26, 2021

Go get "sales experience" elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you hit your target, people left you alone - Solid product

Cons

- Surge of turnover in the past 6 months. - Lack of career trajectory - No clear messaging from leadership, just rah-rah propaganda - Tons of gossip among unhappy employees

Viewing 220 - 222 of 288 Reviews

Glassdoor has 295 Keeper Security reviews submitted anonymously by Keeper Security employees. Read employee reviews and ratings on Glassdoor to decide if Keeper Security is right for you.