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      Kelly

      Engaged Employer

      Kelly reviews

      3.6

      71% would recommend to a friend

      (6,841 total reviews)
      avatar

      Chris Layden

      81% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      Kelly has an employee rating of 3.6 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Dec 28, 2011

      Didnt give proper equipmnent to handle calls -- Can get fried for a bad Customer Survey

      Kelly connect -- apple
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work at home. No commute

      Cons

      Did not give you the apple equipment necessary to properly answer calls (You will be taking technical calls for the Iphone and will not have one in your possession unless you buy it yourself) You can be fired for one bad customer review -- regardless if it is an Apple problem (there servers are down or it is becasue you were not given the resources to properly answer the call) And YOU have to pay for your phone line and internet connection... basically making the job pay at or below minimum wage

      1.0
      Jul 15, 2011

      Sad cliche of empty promises to recent grads

      Laboratory technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule according to company placement (for factory worker, rotating shift = some weekdays off) Weekly pay Opportunities for overtime Assignments found within 3 months

      Cons

      Economic exploitiation Lies about term length Condescension when asking about important factors of job Quick termination Suspicious practices Temp poaching Lies about hiring likelihood "Benefits" too expensive for temps

      1.0
      Jan 22, 2024

      Kelly = Lost Its Identity

      Leadership
      Recommend
      CEO approval
      Business Outlook

      Pros

      Field teams are hardworking and been through a lot. They have overcome many company transformations and economic obstacles in recruiting.

      Cons

      Kelly continues to be challenged by understanding who they are and want to be in the staffing industry. The company has gone through many transformations since 2019 which has led to substantial client, revenue, profits and market footprints across the United States. The company was founded on and supported its internal talent and people. That no longer exists like it once did prior to 2019. The company continues to lose top staffing talent and leadership due to above and lack of trust to the field. The company has also expressed that work life balance and flexibility are important. But this is not true and the direction they are going.

      Viewing 52 - 54 of 6,841 Reviews
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      Glassdoor has 9,300 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.