Kelly reviews

3.6

71% would recommend to a friend

(6,842 total reviews)
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Chris Layden

81% approve of CEO

62% positive business outlook

Kelly has an employee rating of 3.6 out of 5 stars, based on 6,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
1.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

nice people, genuinely a friendly environment, not demanding

Cons

Peter Quigley became CEO as a result of a stand off between him and another female executive, who we all felt was the most qualified and logical successor to take the company forward. As a strong orator Peter did provide a calm steady voice of reason when DEI and Woke movements were sweeping companies with a liberal propensity. However, this was short lived as his lack of vision, leadership and inability to hold people accountable began to surface. And while the OCG, SETT, and Educational BUs are performing relatively well given the strength and autonomy of those teams, while plagued by pervasive incompetency within the corporate functions that are adrift without meaning, purpose or influence. It's no wonder KPMG is now calling the shots. The P&I organization, which morphed from the once core commercial staffing business of Kelly, is crumbling under it's own weight, with no vision, strategy, self awareness, ability to acknowledge or adapt to the current times, and most of all no leadership. Lead by a "lifer" at Kelly, who has no external experience, who has made it all about himself, where having to be the smartest guy in the room and have the last word is the more important that actually achieving success. He would rather parade across the country to be adorned by his subordinates and showered by gifts, than encourage creativity and innovation as a way to remain relevant. Afraid to build a team of strong leaders, he challenge the status quo, or offer varying perspecives, he would rather surround himself by people who praise and adore his every move. The organization has experienced 4 consecutive years of double digit revenue decline, and yet no changes are made to put the organization and company back on track. Instead, bad decision after bad decision is allowed to be made, with no consequences or accountability, ultimately leading to wave after wave or RIFs and an imploding business that was once the backbone of the company. The only hope is that with Peter's pending retirement at the end of 2025, sweeping changes will be made across the company, beginning with the removal of some of the most incompetent leaders I have ever encountered over a long and illustrious career spanning multiple industries and companies. This time in Kelly's history will go down as the worst, if not the last, and will be the stigma of Peter's tenure due to his inability to recognize incompetency and act accordingly.

2.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Sales and recruiting here is 100 % remote and commissions are uncapped. Great stepping stone in the staffing world. Good online training programs. Work life balance, unless you work for a micromanager. It depends on your manager.

Cons

They have cut commissions every year for the past 3 years They recently switched healthcare and it’s the worst I’ve ever had They laid off an entire business line during COVID and cut everyone’s pay by 10%, including those who just joined. They recently outsourced the I.T. Team and they aren’t great, which is a problem for a 100% remote company. They record people with out being 100% transparent about it

1.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

So I was called by a recruiter to interview me and filled me up with the position. Took 15 minutes, said she would call me back after 2 days, Then I dont hear from them again until in one of the emails from the recruiter I found and email from another recruiter, I write and email and she tells me she does not know who the first recruiter is. So basically I talked with a stranger about the job. I did the onboarding and was let know training will be on for 3 weeks. NEVER WAS IT DISCLOSED THAT BY THE 3RD WEEK IF FINISHED THE TRAINING AND YOU FOLLOW INSTRUCTIONS, METRICS,COMPLIANCE, THEY ARE NOT KEEPING YOU!! I know by heart my class of 8 individuals in my class did not pass, its with a phone call starting dont log in, you did not pass the training. Waste of time studying and doing lessons just to be told YOU DID NOT PASS!! Also you are appointed a "point of contact" never reaches out to with questions, just reminders of lessons. I left a stable job for nothing work at home job that did not carried on.

Cons

Direct Deposit, Trainer, breaks and lunch

Viewing 82 - 84 of 6,842 Reviews

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