Kelly reviews

3.6

71% would recommend to a friend

(6,845 total reviews)
avatar

Chris Layden

81% approve of CEO

62% positive business outlook

Kelly has an employee rating of 3.6 out of 5 stars, based on 6,845 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
3.0
Jun 18, 2025

Ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great mentors and growth during the last few years

Cons

Layoff based on economic clients

5.0
Jun 13, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good for starting job in it

Cons

No vacation time or days off

2.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Better pay than other companies, and good incentives every few months

Cons

One of the worst work environments. Managers are supportive; however, the work is very stressful. The time between 2 calls is barely 10 seconds. Customers are racist, abusive, and angry all the time. You cannot catch a break for 8 hours straight. Sometimes you are not even shown how to fix a problem and have to make up stuff. Basically, customers are angry, and they want an answer or a solution but you can't provide it since you don't have an answer or a solution yourself. Customers want a refund but you don't have the authority to provide one so for the entire call you just have to apologize. Would never work here again

Viewing 145 - 147 of 6,845 Reviews

Glassdoor has 9,304 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.