Kelly reviews

3.7

72% would recommend to a friend

(6,847 total reviews)
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Chris Layden

82% approve of CEO

64% positive business outlook

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
1.0
Apr 29, 2018
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

Training is minimal and supervisors are trained in the same class with you.

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Kelly Response
8y
Thank you for your feedback. Hearing from our employees is extremely important and will help us continually evaluate the options we offer. We want all of our employees to be at their best, on the job and off. Thank you again for sharing your experience and feedback with us. ~The Kelly Services team
2.0
Apr 27, 2018

Mac+ Chat Advisor

Recommend
CEO approval
Business Outlook

Pros

Good pay Always opportunities to advance There are plenty of resources to help resolve the issues that need to be resolved for customers

Cons

No understanding for employees personal lives. There are very few TL’s and supervisors that actually care but the higher up admin only care about employees getting the chats taken, nothing else. Doctors notes and family emergencies still result in an occurrence, they couldn’t care less.

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Kelly Response
8y
We want employees to be treated with dignity and respect. Your feedback is very helpful as we support our leadership in their efforts to grow and guide employees. ~The Kelly Services team
2.0
Apr 9, 2018

Apple work from home program

Recommend
CEO approval
Business Outlook

Pros

The only pro is the pay.

Cons

The culture around the work at home postion with kelly is disgusting. The leadership is rude and unprofessional. You are not a human here. You are treated like you mean absolutely nothing. They change policies without warning and expect you to just know unless you’re written up. The policy for getting time off sucks. No benefits. No sympathy. Its just not a normal nor healthy work environment.

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Kelly Response
8y
We want you to know that your review did not go unnoticed. We dislike hearing that you had a bad experience. We value teamwork at Kelly so your feedback is important as it will help us to continually evaluate our processes. Thank you for taking the time to share your experience. ~The Kelly Service team
Viewing 145 - 147 of 6,847 Reviews

Glassdoor has 9,307 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.