Is Kelly a good company to work for?

Kelly has an overall rating of 3.7 out of 5, based on over 9,306 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 72% of employees would recommend working at Kelly to a friend and 65% have a positive outlook for the business. The best reviews about Kelly have been left by employees working as Data Entry , Consultant and Data Entry Clerk .

Does Kelly pay their employees well?

According to anonymously submitted Glassdoor reviews, Kelly employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Kelly. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Kelly?

72% of Kelly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kelly 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Kelly?

Substitute Teacher (532) , Recruiter (272) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (102) , Technical Support (83) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (51) , Senior Recruiter (46) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Good pay starting off and a lot of potential for future promotions for those interested." ((in 595 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 227 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 159 reviews)); "If you're looking for teaching experience and flexible hours or full" ((in 122 reviews)); "Good work life balance but that was really due to the nature of my client’s work." ((in 119 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 457 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 264 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 115 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 90 reviews)); "Manager no raise rude extra" ((in 80 reviews))

What are employees saying about Kelly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kelly layoffs and their outlook for job security at Kelly in 2026.

What are the top reviewed Kelly locations?

Troy , Houston , Atlanta , Orlando , Indianapolis , Jacksonville , Detroit , Dallas , Tampa , Chicago , Bethesda , Charlotte , Phoenix , Los Angeles , New York , Midland , Chandler , Columbia , Philadelphia , Saint Louis , Louisville , Austin , Rockville , Miami , Baltimore , Boston , Denver , Freeport , Minneapolis , Hillsboro

Kelly reviews

3.7

72% would recommend to a friend

(6,847 total reviews)

Chris Layden

83% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,847 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews

3.0

Oct 14, 2015

Kelly nice Apple bad

Tier i tech advisor

Recommend

CEO approval

Business Outlook

Pros

Kelly Services great people to work for Great hours,accomodating.

Cons

Apple is who we did support for and their performance goals are unrealistic to maintain. Bad survey outweighs a good survey 90 fold. You have to get 9 good surveys to erase 1 bad one. Apple knows they have issues but will allow you to tell customer.

3.0

Oct 12, 2015

Its a Job

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

They allow you to get a lot of overtime hours in right after a launch so you have potential to make a whole lot of money. You get the opportunity to work from home which is nice for people that have children or no vehicle or just really don't like to get out much. The pay is a little less than the average call center and that is probably because you're working from home. Your team leads are so hands on and are really there to help you succeed in whatever you want to do.

Cons

No life outside of this job, you are going to work holidays, they will fire you based on performance do to customer surveys

4.0

Oct 5, 2015

Slow moving with too many levels of management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great perks of working for a large publicly held company. Great growth opportunities for business development minded people. Large national accounts but small margins.

Cons

Major disconnect from corporate to the branch level. Too many cumbersome systems and procedures to allow people to really be successful. You can get bogged down with too much busy-work and administrative duties. They put all of the workload on the recruiters and don't hire receptionists or admin support even though it is very needed.

Viewing 166 - 168 of 6,847 Reviews

Jobs at Kelly

Call Center Customer Service Representative

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Kelly

Kelly reviews

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Reviews by job title

Kelly nice Apple bad

Its a Job

Slow moving with too many levels of management.

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