Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 23, 2025

good management and support

Recommend
CEO approval
Business Outlook

Pros

great management and support and sales bonus

Cons

no reimbursement for gas/mileage and encouraged to stay on the road all day as much as needed, lapses can potentially kill your pay

1.0
Jun 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Independent work, hybrid schedule, minimal meetings

Cons

Way too much assigned work, very low pay, no bonuses/incentives. If you manage to finish your daily assignments you would then be assigned another adjuster's work that are "behind" ... 90% of staff does not do their work and does not care at all about getting anything done, including managers/supervisors (I have seen coworkers purposefully hang up on clients, not call anyone back, block numbers etc..) I have never seen this at any other company. Way too many updates on the "merge" with Kemper (formerly American Access Casualty Company) and focusing on keeping the new owners happy. Expect nothing but angry customers, even from claimants/insureds that were not even assigned to you! You are better off at any other insurance company out there, as a customer AND employee!

2.0
Jun 22, 2025

Room for growth

Recommend
CEO approval
Business Outlook

Pros

Family oriented environment, ability to work within the community and help families

Cons

Pay structure, compensation, wear and tear on vehicles, collection stress

Viewing 82 - 84 of 2,362 Reviews

Glassdoor has 2,447 Kemper reviews submitted anonymously by Kemper employees. Read employee reviews and ratings on Glassdoor to decide if Kemper is right for you.