Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Benefits are good." ((in 15 reviews)); "Great people to work with" ((in 7 reviews)); "Ample growth opportunities for operational employees." ((in 6 reviews)); "opportunities to grow & develop" ((in 6 reviews)); "Coworkers are great" ((in 5 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 14 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 9 reviews)); "Pay could be better :)" ((in 9 reviews)); "Upper management at corporate is horrible!" ((in 9 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 6 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

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Reviews by job title

222 reviews

2.0

Aug 2, 2025

Zero respect for employees

Bartender/server

Recommend

CEO approval

Business Outlook

Pros

Benefits are not bad Free meals daily Coworkers are great

Cons

Management is terrible, don’t care about what you need or how you feel. Always running out of something, disorganization, weak communication and the managers are never there when you need them. Upper management is even worse. If you express dissatisfaction or go to HR for something, they will put a target on you and you will be suspended and fired, even if you are good at your job. Very disappointing, cause the place is beautiful and the guests are great..

2.0

Jul 14, 2025

Compensation does not equate to workload

Hr specialist

Recommend

CEO approval

Business Outlook

Pros

Beautiful property in the heart of Savannah.

Cons

Compensation is not in line with the market.

1.0

May 17, 2025

Toxic work environment

Hotel employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of overtime hours to pick up due to short staffing. Benefits are good. Good resume builder.

Cons

Extremely negative work environment. Pay is significantly below industry standard. You will receive more pay and less work at other properties. Almost 0 support from HR, and upper management. Many GPs on front desk team, bell team, and FB are extremely rude and aggressive towards managers and coworkers. Expect to do several peoples jobs and not get paid appropriately for it as the company will not promote from within or provide raises.

Viewing 52 - 54 of 222 Reviews

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Zero respect for employees

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Toxic work environment

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