Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
2.0
May 3, 2024

3 years of turmoil

Recommend
CEO approval
Business Outlook

Pros

Some of the few pros included company events, (occasional) recognition, and the better pay I received once I started working as bellman (previously worked in housekeeping).

Cons

Most of my cons were from my experience in housekeeping. (I didn’t clean rooms, but I was the “runner” for the room attendants; basically a stock person.) Constantly overworked (overtime almost every week), couldn’t take more than a day or two off in a row (even if I had a surplus of PTO saved up; which I usually did from working so much), no track for moving up or advice from superiors. It was a grueling job with minimal pay, but I do appreciate the lessons I learned there.

2.0
Feb 6, 2024

Toxic Family Run Chaos with Nice Hotels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very pretty luxurious hotels in unique locations.

Cons

Leadership is very toxic, they hire friends and alot of turnover happening. The way they run the company is not healthy and nothing you can do, even complaining to HR is pointless because they are friends with the leaders and at the end of the day, whatever the owner wants, he will do regardless if it makes any business sense. No checks and balances of any leaders. Shady things happening at the hotels firing people for no real reason and GMs doing their own side deals. Pay is also very low compared to the industry. Alot of turnover either by getting pushed out or fed up with the toxic environment.

4.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

great supervisor cares about her people

Cons

upper management thinks we are all supermen and can do it all

Viewing 55 - 57 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.