Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
4.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

It is truly a beautiful, aesthetically pleasing place to work. The guests are classy but still down to earth - only some are hard to please. I got to work alone which I loved, but even though I always worked independently I still got to know a handful of pretty awesome coworkers from every department. The concierge lounge shifts were a breeze and I got to watch the morning news, the in-room dining server shifts on the other hand..

Cons

I always stock and clean up for the next person, but it really sucks coming in at 5:30 in the morning to a mess left from last night. In-room dining was monotonous, the entire 9 hours I sat in a chair and wondered what my purpose in life even was. I know it's hard to gauge how many room deliveries there will be a day, but if I'm getting 0-3 orders during a 9 hour shift every day for a month, why would I want to stay there? I thinks its completely unnecessary to have anyone there from 11-4. At orientation one of the companies selling points to employees was that they frequently promote within. Everyone I've seen in positions above crew were hired externally, and weren't even all that..

1.0
Sep 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Great location on River street in Savannah Georgia

Cons

Management is poor & weak Serious lack of communication within kitchen personnel Lack of knowledge in sanitation and health code guidelines Human resource department is non existent if you go to them with an issue Hard work and strong leadership skills means nothing...its the workers they like that get promotions and recognition regards to how poor their performance High employee turnover

2.0
Aug 23, 2015

Worked for Mansion in Savannah

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most guest are great. Location is great.

Cons

Management can be unbearable. GM is a complete jerk when corporate or the Kesslers are on property. You can tell he is scared to lose his job. Things that should be done on a regular basis only gets tended to when they know corporate is coming. The treatment of employees are horrible to say the least. Promotion from within is very rare. They nitpick over menial things. Very high turnover rate because of how employees are treated. They can be verry petty. Hilton benefits are way better than Marriots.

Viewing 73 - 75 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.