Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Good pay and back up from HR staff." ((in 10 reviews)); "Great people to work with" ((in 8 reviews)); "Great opportunities to move up if you work hard." ((in 7 reviews)); "Coworkers are great" ((in 5 reviews)); "The staff and management there (called "Grand Performers") are friendly." ((in 5 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 10 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 9 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 6 reviews)); "Low salaries compared to the market." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (222 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews

3.0

Mar 1, 2019

Elegant hotels, pay could be better

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Beautiful place to work. The staff and management there (called "Grand Performers") are friendly. The Marriott affiliation comes with a sweet hotel discount for employees and their families.

Cons

The pay is not very good for uniformed employees. Insurance benefits are AWFUL. Non-uniformed employees are permitted to park in the gated, valet parking lot. Uniformed employees park on the street wherever there may be a spot, which often times, is challenging because of events in the area.

5.0

Feb 25, 2019

Pay

All purpose clerk

Recommend

CEO approval

Business Outlook

Pros

Pay benifits perks food sll

Cons

Hard long low wage no bonus

Kessler Collection Response

7y

Thank you for your very honest feedback. As much as we’re disappointed to hear about the negative experience you had with us, it is helpful to understand the variety of perspectives that make up the overall experience. We strive to always offer competitive wage and benefits for our Grand Performers. We thank you for bringing these issues to our attention.

5.0

Jan 5, 2019

Excellent Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Organization. Well Spported. Good Growth Opportunities.

Cons

The Hospitality industry as a whole could simply use an overall salary increase.

Viewing 166 - 168 of 222 Reviews

Jobs at Kessler Collection