Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Benefits are good." ((in 16 reviews)); "Good pay and back up from HR staff." ((in 10 reviews)); "opportunities to grow & develop" ((in 8 reviews)); "Coworkers are great" ((in 7 reviews)); "Great people to work with" ((in 7 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 15 reviews)); "Upper management at corporate is horrible!" ((in 12 reviews)); "Many GPs on front desk team, bell team, and FB are extremely rude and aggressive towards managers and coworkers." ((in 11 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 6 reviews)); "Fair salary, could be more competitive" ((in 4 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

222 reviews

5.0

Apr 23, 2025

The JW Experience

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working here! I have some of the best teammates, leadership team and overall staff ever! Benefits are a blessing. I enjoy meeting our guests and giving them The Alex Experience about our Luxury Property! I have 2 degrees and pursuing my third, but I wouldn’t want to leave from here. I’m here now, but promotion does come to you here. You should be here!

Cons

Update to the current uniforms

5.0

Apr 22, 2025

Great opportunities for people willing to work and learn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful property in a lively location in uptown. Ample growth opportunities for operational employees. The best part is the warm and welcoming atmosphere created by the employees. Almost everyone you'll work with here is friendly and ready to help you or anyone else however they can. You'll learn a lot working here. There are plenty of people in management with lots of knowledge to impart on those willing to listen.

Cons

Parking is not provided for employees, so that can be an additional cost as with most hotels/businesses in Uptown.

5.0

Apr 22, 2025

An Inspiring Career

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

The pros of working for the Kessler Collection include Incredible people, a safe work environment, benefits, opportunities for growth, Marriott discounts, and a positive company culture.

Cons

There are no cons for working for the Kessler Collection.

Viewing 19 - 21 of 222 Reviews

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The JW Experience

Great opportunities for people willing to work and learn

An Inspiring Career

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