Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 307 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 209 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 197 reviews)); "Good work life balance if you are not in Investment Banking" ((in 181 reviews)); "Great culture and respect for work life balance" ((in 141 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 150 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "No training manuals or formalized training." ((in 70 reviews)); "highly political environment; favoritism is abundant" ((in 28 reviews)); "Low raises and bonuses (if any)" ((in 25 reviews))

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (97 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

3.0

May 9, 2018

It just wasn't for me

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

I loved the people I worked with and am still friends with many of them today.

Cons

It was difficult to push products (credit cards, mortgages, accounts, etc) on people who clearly didn't need them. Putting people in a worse position just to make a sales goal.

3.0

Dec 22, 2017

Ok first step

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great hours/work-life balance/401(k) co-workers are freiwndly

Cons

Management doesn't care on the retail side..worked at burien location for several years and my former branch manager was the worse person I've encountered in quite sometime... opportunities to move up only come once you made the company at least 1 million in profit and your goals are extremely high with limited walk-in traffic

3.0

Dec 2, 2017

Very frustrating work place to meet client satisfaction and professional development goals

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Excellent products offerings to clients.

Cons

Lack of IT infrustructure makes connecting with clients very difficult. It also negatively impacts client experience, specifically their ability to access and utilize services is not easy, nor pleasant.

Viewing 43 - 45 of 97 Reviews

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KeyBank Client Relationship Associate reviews

Company ratings over time

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Reviews by job title

It just wasn't for me

Ok first step

Very frustrating work place to meet client satisfaction and professional development goals

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