Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 307 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 209 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 197 reviews)); "Good work life balance if you are not in Investment Banking" ((in 181 reviews)); "Great culture and respect for work life balance" ((in 141 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 150 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "No training manuals or formalized training." ((in 70 reviews)); "highly political environment; favoritism is abundant" ((in 28 reviews)); "Low raises and bonuses (if any)" ((in 25 reviews))

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KeyBank

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Culture & values

2.4

Work/Life balance

2.3

Career opportunities

2.2

Compensation and benefits

2.1

Senior management

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

97 reviews

2.0

Nov 28, 2017

Relationship Manager

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great products and clients. Consumer and business products positioned staff for success. The process to get clients and businesses approved was very flexible.

Cons

Leadership is horrible. Most are promoted salesmen that are not willing to mentor or guide college graduates to grow the company brand. Incentives are extremely bad and constant restructuring happened every quarter that lessened earnings for salesmen. Only retained 1 in 10 new college graduates within 1 year.

2.0

Nov 2, 2017

Relationship Manager

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good PTO policy

Cons

Management was horrible and goals were unatainable

3.0

May 30, 2017

A careful balance of pros and cons.

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

The compensation, in the retail banking level you won't find anything like it.

Cons

Stagnant workplace, very little room to move up in the business. Serious disconnect between management and line-level employees. Be ready for daily beat-downs from managers and call nights when you're not hitting your numbers. VERY Wells Fargo like.

Viewing 46 - 48 of 97 Reviews

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KeyBank

KeyBank Client Relationship Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Relationship Manager

Relationship Manager

A careful balance of pros and cons.

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