Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 295 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 213 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 178 reviews)); "Great Culture and Place to Work" ((in 141 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 155 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "No training classes." ((in 70 reviews)); "Even the upper management had their favorite employees and were not afraid to show favoritism while at regional meetings, team building groups and training sessions." ((in 29 reviews)); "Long hours and technology learning curve" ((in 25 reviews))

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KeyBank

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Culture & values

2.4

Work/Life balance

2.3

Career opportunities

2.2

Compensation and benefits

2.1

Senior management

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

97 reviews

5.0

Feb 26, 2017

Relationship Manager

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great and warm atmosphere with nice people and supportive management group.

Cons

The system could get more efficient and quicker to make the job more accurate with prompt SLA expectations.

2.0

Feb 22, 2017

Unethical Practices Abound

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

High Salary for Retail Banking

Cons

Customer needs are not considered. Presure to sell clients products they dont want or need ( Associates are tought to have clients apply for 2 credit cards at once)

1.0

Feb 3, 2017

Unfair and dishonest company

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great co-workers. Met a lot of great people that truly cared about each other

Cons

Had managers and area regional managers that lied to the lower employees on a daily basis. You could not trust anything that your direct manager was telling you or even instructing you to do. Set unrealistic goals that were not attainable for newer employees. Barely any training and the coaching is very limited. Simply put, I would never reccomend working here.

Viewing 49 - 51 of 97 Reviews

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KeyBank

KeyBank Client Relationship Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Relationship Manager

Unethical Practices Abound

Unfair and dishonest company

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