Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 307 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 209 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 197 reviews)); "Good work life balance if you are not in Investment Banking" ((in 181 reviews)); "Great culture and respect for work life balance" ((in 141 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 150 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "No training manuals or formalized training." ((in 70 reviews)); "highly political environment; favoritism is abundant" ((in 28 reviews)); "Low raises and bonuses (if any)" ((in 25 reviews))

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

1.0

Oct 25, 2013

Not a Bank for the Minorities

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

There were none. I wish there were any.

Cons

When I escalated their fair lending, labor and wage and unfair treatment to the minorities, my life became living hell.

4.0

Apr 30, 2013

Great people in central Indiana, but a fading industry

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Hands down one of the best management teams I've ever worked with. District President is awesome and very personable. Great team of employees from upper management to recent college grads in training.

Cons

A little behind the times when it comes to technology and understanding evolving consumer habits.

3.0

Feb 20, 2013

Good and bad

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Great products and great service. Allow for flexibility with loan structuring. Local product partners and management.

Cons

Trying to be like bigger banks, with intensity on sales and call reports. Unfortunately, they don't come with the clout of a big bank, nor do they have the appeal of a community bank. They won't win a pricing battle, either, so winning business is difficult. Not allowed to prospect in others' territory, and people claim prospects without actually contacting them.

Viewing 73 - 75 of 97 Reviews

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KeyBank Client Relationship Associate reviews

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Not a Bank for the Minorities

Great people in central Indiana, but a fading industry

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