KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)
avatar

Chris Gorman

46% approve of CEO

42% positive business outlook

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews
2.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Capable sales people at the retail level that are forced to sell expensive products with high service fees. They like to sell sizzle without substance in deposit and loan product line they market.

Cons

Lack of management vision, competitive products, and lots of fees and charges to dissuade potential customers.

5.0
Jan 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Pays higher than other banks. Pushes you to succee. Structured progress plans.

Cons

Less staff creating higher work load. Not very good communication amongst back departments.

1.0
Nov 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and PTO. They also offered some of the best training ever, not just in sales, but computer programs and time management.

Cons

As a woman, I was treated completely different then the men in my territory. Twice, a man, who had been there for a short time, didn't have my skills or network of referral sources and had not come close to the numbers I hit were given promotions over me. It was made clear to me that I was expected to work 60-70 hours as an exempt employee, so I had to quit all of my personal activities. It became a bank where products were sold, not solutions. I often saw managers selling products because they had a goal to meet, not because it was best for the client.

Viewing 70 - 72 of 97 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.