KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)
avatar

Chris Gorman

46% approve of CEO

42% positive business outlook

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews
1.0
Mar 25, 2014

Pathetic

Recommend
CEO approval
Business Outlook

Pros

The benfits are above average, you get 4 weeks of vacation per year, and they have a good match on the 401K.

Cons

This bank is honestly terrible. The senior management is only concearned with the stock price and they have fallen so far off of what they built to begin with. What started out as relationship banking has become product pushing for mindless employees. They have dishonest sales practices, and incompetent training programs. To be successful at Key, you must push debt on people and pretend to be a trusted advisor. The sales goals are unreasonable, but you are held to them regardless. If you are thinking of working here, try somewhere else. If you are thinking of banking here, try somewhere else. If you have a brain, use it at a different company.

2.0
Mar 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work in various departments, Ok benefits. New CEO may improve the bank

Cons

The sell to the client whether they need it or not mentality. Churn and burn the employees, thy are just a number. Lack of team work as departments compete against each other. Rates not competitive.

1.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Good IT system. Plenty of locations with plenty of people getting fired so there is room for advancement that way.

Cons

Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans. Rampant sexual harassment that never gets addressed. Unrealistic expectations of employees in terms of goals. Nepotism!

Viewing 67 - 69 of 97 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.