Is KeyBank a good company to work for as a Financial Wellness Associate?

Financial Wellness Associate professionals working at KeyBank have rated their employer with 3.2 out of 5 stars in 80 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Financial Wellness Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Financial Wellness Associate interview questions at KeyBank .

Does KeyBank pay Financial Wellness Associate employees well?

Financial Wellness Associate professionals rate their compensation and benefits at KeyBank with 2.9 out of 5 stars based on 80 anonymously submitted employee reviews. This is 18.8% worse than the company average rating for salary and benefits. Find out more about Financial Wellness Associate salaries at KeyBank.

How happy are Financial Wellness Associate professionals working at KeyBank?

41% of Financial Wellness Associate employees at KeyBank would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Financial Wellness Associate professionals have also rated KeyBank with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.9 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 311 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 204 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great benefits and time off" ((in 65 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training manuals or formalized training." ((in 80 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 28 reviews)); "There is some favoritism and certain departments are a bit of a "boys club."" ((in 26 reviews))

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KeyBank

KeyBank Financial Wellness Associate reviews

3.2

41% would recommend to a friend

(80 total reviews)

Chris Gorman

55% approve of CEO

39% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Diversity & inclusion

2.9

Culture & values

2.9

Compensation and benefits

2.8

Career opportunities

2.6

Senior management

Financial Wellness Associate employees have rated KeyBank with 3.2 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Financial Wellness Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Financial Wellness Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

80 reviews

4.0

Jan 7, 2026

Great place to work at

Financial wellness consultant

Recommend

CEO approval

Business Outlook

Pros

Great place to work at with ok compensation and good benefits. Promoting from within

Cons

Incentive pay requirements is not that great

4.0

Oct 23, 2025

Good place to work at, just constantly changing

Financial wellness associate

Recommend

CEO approval

Business Outlook

Pros

Lots of good benefits such as health insurance, 401k, lifestyle spending reimbursement,

Cons

Had taken over a month and half from 1st interview to 1st day of employment.

3.0

Jul 9, 2025

Great with the right mindset, okay otherwise.

Financial wellness consultant

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance. Branch culture is usually tight. Good people to meet and work with. Benefits are solid, full service bank which is great for giving you an inside look at managing your finances.

Cons

Raises are a hit or miss, and largely will be determined by your commission earnings instead. "Your commission is your raise." Mentor program is not on the ball, and does not follow up well. Career pathing is not clear, and you could spend upwards of 5+ years in the same position before moving up unless you excel regularly. Semi-unrealistic expectations for sales roles.

Viewing 4 - 6 of 80 Reviews

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KeyBank Financial Wellness Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work at

Good place to work at, just constantly changing

Great with the right mindset, okay otherwise.

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