Is KeyBank a good company to work for as a Financial Wellness Associate?

Financial Wellness Associate professionals working at KeyBank have rated their employer with 3.2 out of 5 stars in 78 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Financial Wellness Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Financial Wellness Associate interview questions at KeyBank .

Does KeyBank pay Financial Wellness Associate employees well?

Financial Wellness Associate professionals rate their compensation and benefits at KeyBank with 2.9 out of 5 stars based on 78 anonymously submitted employee reviews. This is 18.8% worse than the company average rating for salary and benefits. Find out more about Financial Wellness Associate salaries at KeyBank.

How happy are Financial Wellness Associate professionals working at KeyBank?

41% of Financial Wellness Associate employees at KeyBank would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Financial Wellness Associate professionals have also rated KeyBank with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 311 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 204 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great benefits and time off" ((in 65 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training manuals or formalized training." ((in 80 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 28 reviews)); "There is some favoritism and certain departments are a bit of a "boys club."" ((in 26 reviews))

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KeyBank

KeyBank Financial Wellness Associate reviews

3.2

41% would recommend to a friend

(78 total reviews)

Chris Gorman

55% approve of CEO

38% positive business outlook

Ratings by category

3.2

Work/Life balance

3.1

Diversity & inclusion

2.9

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.5

Senior management

Financial Wellness Associate employees have rated KeyBank with 3.2 out of 5 stars, based on 78 company reviews on Glassdoor. This indicates that most Financial Wellness Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Financial Wellness Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

78 reviews

2.0

Apr 13, 2026

Interesting people but poor management and no advancement

Financial wellness consultant

Recommend

CEO approval

Business Outlook

Pros

It was pretty rough, but people watching was good

Cons

Management was bad and no room to move up

1.0

Apr 9, 2026

Only take the offer if you’re desperate!

Financial wellness associate

Recommend

CEO approval

Business Outlook

Pros

Loved by clients because of constantly carrying the weight of the team.

Cons

Had to constantly carry the weight of the team. Watched people get promoted off of things they should have been terminated for. Watched long term employees get terminated so positions could be opened up for personal friends of back office (outside of work). Mental abuse. Low pay for the workload and stress load. Had to quit because of the ongoing disrespect.

5.0

Jan 9, 2026

good

Financial wellness consultant

Recommend

CEO approval

Business Outlook

Pros

good for start learn senior management friendly compensate well

Cons

promotion after a year only

Viewing 1 - 3 of 78 Reviews

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KeyBank Financial Wellness Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Interesting people but poor management and no advancement

Only take the offer if you’re desperate!

good

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