Is KeyBank a good company to work for as a Fraud Client Services Representative?

Fraud Client Services Representative professionals working at KeyBank have rated their employer with 3.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Fraud Client Services Representative Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Fraud Client Services Representative interview questions at KeyBank .

Does KeyBank pay Fraud Client Services Representative employees well?

Fraud Client Services Representative professionals rate their compensation and benefits at KeyBank with 4.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 22.8% better than the company average rating for salary and benefits. Find out more about Fraud Client Services Representative salaries at KeyBank.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 311 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 204 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great benefits and time off" ((in 65 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 149 reviews)); "No training manuals or formalized training." ((in 80 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 28 reviews)); "There is some favoritism and certain departments are a bit of a "boys club."" ((in 26 reviews))

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KeyBank

KeyBank Fraud Client Services Representative reviews

3.3

26% would recommend to a friend

(19 total reviews)

Chris Gorman

58% approve of CEO

44% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Compensation and benefits

4.4

Career opportunities

3.9

Diversity & inclusion

3.1

Work/Life balance

3.1

Senior management

Fraud Client Services Representative employees have rated KeyBank with 3.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Fraud Client Services Representative professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Fraud Client Services Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

2.0

Apr 20, 2023

It was ok

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Decent pay…benefits not much else

Cons

Micromanaging…mid shift schedules unless you’re sacrificing one of your weekend days …metrics are always a problem no matter how good you are

3.0

Feb 22, 2023

N/A

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible Benefits Nice Coworkers Values Easy application Process

Cons

Pay No growth opportunity Pay Pay Pay

4.0

Jan 12, 2023

Great company poor pay and health insurance

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. The have a lot of nice perks. 7% match 401k, fitness reimbursement, money towards your HSA, and good PTO

Cons

Health insurance is expensive and doesn’t cover a lot. The pay is unfair. Someone with experience the annual pay increases aren’t much, someone walking in the door with no experience can make as much as someone that’s been there a long time.

Viewing 7 - 9 of 19 Reviews

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KeyBank reviews FAQs

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KeyBank

KeyBank Fraud Client Services Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was ok

N/A

Great company poor pay and health insurance

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