KeyBank reviews

3.6

60% would recommend to a friend

(3,513 total reviews)
avatar

Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Apr 17, 2015

Business Analyst

Recommend
CEO approval
Business Outlook

Pros

Overall experience working at Key was wonderful. Loved the department I worked in and I loved my job.

Cons

Upper management out of touch

3.0
Apr 14, 2015

CSR I

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers; excellent benefits package

Cons

The customers! As a part-time CSR, you MUST work every Saturday.

3.0
Apr 8, 2015

Relationship Manager 1

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do pay a good decent salary for Personal Bankers in the Denver Metro area. Good opportunity for growth as well within the company.

Cons

There is no support whatsoever. You get a few days of training and then they throw you to the wolves. The managers seem to focus on their own priorities and don't leave any time for their staff. Their CRM and other systems are very behind the times. The manager I had did not even know how to work the CRM and had no want to do so. You are really on your own.

Viewing 3202 - 3204 of 3,513 Reviews

Glassdoor has 3,823 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.