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      KeyBank

      Engaged Employer

      KeyBank reviews

      3.6

      60% would recommend to a friend

      (3,511 total reviews)
      avatar

      Chris Gorman

      64% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      2.0
      Feb 10, 2014

      Retiree Medical Benefits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many job opportunities for those looking to enter the world of finance.

      Cons

      Effective Jan 1st, KeyBank increased its early retiree monthly healthcare premium payment by $240. That's a great way to show how much employees who displayed loyalty and hard work for 25+ years are appreciated. And if you opt to choose another healthcare plan, you will lose your monthly stipend at age 65 that would have been applied towards supplemental plans. And best of all, Key did not effectively communicate these increases when individuals were choosing early retirement. Gotcha. So much for Key Values and Integrity.

      3.0
      Feb 6, 2014

      Local management was great, district was awful and cooperate had no idea what they were doing.

      Client service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started, they offered a great benefits package. I as a teller got 10 holidays and 4 weeks vacation, matching 401k to 6%, pension, and medical/dental/vision. There were many opportunities for upward movement. Management at a local level was great and supportive.

      Cons

      Slowly but surely the benefits went away, no more pension, 401k matching only after 1 year of employment, healthcare premiums more than doubled, vacation cut by 1 week for current employees. KeyBank was and maybe still is floundering. They had a major branch level restructuring in early 2013 as a response to a lawsuit that they lost. Never a good move to be reactive, a company should always be proactive. Cooperate management constantly implemented new sale goals, when I started the branch had 4 goals to meet, when I left, 12. It's impossible to meet 12 different goals at the same time.

      2.0
      Jan 29, 2014

      Key Bank Expects a lot with out giving much.

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Capable sales people at the retail level that are forced to sell expensive products with high service fees. They like to sell sizzle without substance in deposit and loan product line they market.

      Cons

      Lack of management vision, competitive products, and lots of fees and charges to dissuade potential customers.

      Viewing 3277 - 3279 of 3,511 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.