KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
avatar

Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Oct 22, 2013

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment. There is a lot of opportunity and great training. Clients love the staff.

Cons

The technology is someone dated compared to the big boys. Key isn't nationwide. Some clients have issues with not having access to a actual branch in some states.

4.0
Oct 16, 2013

Great place to be

Recommend
CEO approval
Business Outlook

Pros

Great work environment, decent pay

Cons

Not competitive, once in operations you are stuck in operations

2.0
Sep 19, 2013

It's a job.

Recommend
CEO approval
Business Outlook

Pros

Not too bad if you want an easy day to day job. Free baked goods around the holidays from customers. The customers are probably the biggest pro, you meet a lot of great people.

Cons

Limited options to move up within the company. Pay is very average and will not raise. Sales are more important than customer service. My particular branch was worse than most I've heard, but management can be a little selfish in getting ahead over everyone. The few crazies/drug addicts that come in can be a con as well.

Viewing 3301 - 3303 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.