KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
avatar

Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 19, 2013

Stressful

Recommend
CEO approval
Business Outlook

Pros

Strong focus on team work - helping people with all their financial needs. A one stop resource for client.

Cons

Has not been willing to develop talent. Focuses is on financial results.

3.0
May 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Key has some excellent benefits: 401k, medical, dental, vision, vacation.holiday pay, etc. The people you work with are, also, some of the best.

Cons

Key quotes customer service is most important and when I started with Key, I would have agreed; however, in the past couple of years their primary was sales. It got to the point that most every call there was an expectation of "finding a need" and if you couldn't find it then you weren't doing your job.

3.0
May 4, 2013

Great place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most associates were team players and very personable, others - senior management if you did not click in their clique you were an outsider.

Cons

lots of cliques and favoritism.

Viewing 3331 - 3333 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.