KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 14, 2013

Unfortunate situation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Committed to diversity, overall well organized and understands the importance of compliance

Cons

I worked in the Real Estate Capital servicing group. Unfortunately, the senior management simply did not take responsibility for their actions and lack of actions. They always tried to blame middle management for poor employee engagement. Additionally, the senior management had worked together for many years and when somebody new came aboard who challenged them, they would take retribution on those people. Some of the senior managers never went to college, either, so they always seemed to have a chip on their shoulders about college grads and high achievers.

3.0
Apr 12, 2013

Key Bank

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Commitment to diverse workforce and to communities.

Cons

Focus on platforms rather than people; too fragmented structure to deliver one experience to customers.

1.0
Apr 6, 2013

Client service Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, banker hours, great teller staff

Cons

Poor management. Little guidance from superiors, poor benefits. Expensive medical and doesn't cover anything. Very high out of pocket expense.

Viewing 3340 - 3342 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.