KeyBank reviews

3.6

60% would recommend to a friend

(913 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

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913 reviews

Reviews about "Compensation"

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4.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Very good pay and benefits - other than the cost for high-deductible insurance, but that seems to be everywhere now. Bank encourages social responsibility and backs those initiatives through financial contributions and sponsorships. Wellness program and support groups are great additions to the benefits package.

Cons

Training promised during interview process was never provided. This may be specific to this department. However, if you don't already have a thorough understanding of the banking LOB you're working in, you will struggle to gain the level of understanding needed in the timeframe expected. Online courses are assigned to be completed in the first month and become more of a task, instead of an education opportunity. Turnover rates are currently high, making it difficult to establish the professional relationships that would help contribute to personal and department success.

4.0
May 20, 2022
Recommend
CEO approval
Business Outlook

Pros

I was with the company for 7 years, the most positive aspects were working with the best manager and team for 4 years and client relationships. Our office received multiple awards and recognition for performance as well as customer service. Cleveland winning market of the year was an unforgettable experience. The CEO, Beth Mooney and entire executive team not only held a celebration, but also lined the stairs as the retail employees entered cheering and clapping for us. This is when the company truly cared for it's colleagues and clients.

Cons

Change is the only constant in a federally regulated industry. There isn't necessarily a negative impact due to change, however the company's response and actions can determine whether employees and customers can transition easily or not. After Beth Mooney's retirement (as well as leading up to that time) the changes were significantly felt on multiple levels. The shift seemed to primarily focus on the business making a profit and all other aspects were unimportant. It was extremely disheartening to work through changes with such a significantly negative experience and no support. Ultimately, this is the primary reason I no longer am with the company and would not consider employment with Keybank

2.0
May 16, 2022

Don't care about us!

Recommend
CEO approval
Business Outlook

Pros

Hard to think of anything, they are constantly finding a way to take money away from LO's.

Cons

They worked me half to death during the refi boom and now don't need me since the market has changed. Say they pay a salary but it is recovered from our commissions, thats a DRAW!

Viewing 334 - 336 of 913 Reviews

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