KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 9, 2012

Its not bad

Recommend
CEO approval
Business Outlook

Pros

Clientell, Co-workers, Potential, Fun, and a great learning experience

Cons

In need of better alternatives to make our customers comfortable and happy. Employee's should be treated better with incentive for hard work.

3.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Loved working with my clients and most colleagues. Vacation and benefits above average.

Cons

Advancement opportunities typically not based on merit, but HR-related policy. As company is not lean and has had high expense ratios for an extended period, there is a constant outsourcing/layoff threat that is a distraction for many good workers and a productivity killer. Rather than soberly address certain challenges or poor performing staff that are social acquaintances, they typically reorganize business units between 1 and 4 times every year, so you constantly are assigned new/different managers who know this time is not permanent which leads to inattentiveness in the performance review process as they have new senior managers they need to do the self-preservation dance for. Most managers are not as transparent as in healthy organizations: after all, why share a strategy so your staff can productively think about it in advance and make timely contributions? Maybe it is all intentional as they attempt to construct New Chennai, Ohio.

4.0
Jun 30, 2012

Overall a great job to work at.

Recommend
CEO approval
Business Outlook

Pros

The pay is good, you get PTO right off the bat as well as benefits. The management in the branches I've worked at are amazing and understanding of their employees.

Cons

The branch I worked in was a very busy city branch and it can get extremely busy and frustrating. Customers can get quite nasty in the city compared to suburban branches I've worked at.

Viewing 3361 - 3363 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.