KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Dec 2, 2012

A good job, not a career

Recommend
CEO approval
Business Outlook

Pros

Typically a positive atmosphere Ideas like PGPs seeking to help your career in or our of Key Accessible management Decent pay, alright benefits More casual attire than other banks Fewer fees to explain than other banks Most casual audit I've ever experienced

Cons

Antiquated technology No such thing as full-time anymore. True of most banks, but even their "full-time" position is 34 or 37.5 hours. Also, if you're working extra to cover staffing shortfalls, God help you if you approach or exceed 40 hours. You will feel pressure from eight directions at once to falsify your timecard to bring you under 40. Frequently changing campaigns and plans Many promises with minimal follow through Talk about promoting from within, but on a much slower timeline than is discussed at hiring Often catty, backbiting, and heavily favoring (welcome back to high school) Staffing model which should streamline and optimize the client experience, but only under ideal circumstances. Most branches are habitually understaffed, leaving glaring gaps and a perpetually frantic feeling.

Viewing 3364 - 3366 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.