KeyBank reviews

3.6

58% would recommend to a friend

(3,514 total reviews)
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Chris Gorman

64% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 3, 2020

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Work from home three times a week was a huge draw for me when deciding to accept the position with Key. At this point, that's the only pro for me.

Cons

The pay is garbage. I took a pay cut to come here, after it was talked up by the manager, recruiter, and the reviews on this site. The culture is toxic. They hire contractors that would never have gotten the job as a FTE and those people end up being the worst people to deal with. I addressed issues to my manager and was told that 1. it was all in my head and 2. I'm overreacting. The building isn't maintained either so I leave every day with a headache. There's no standard to training so if you weren't taught something, and then do that very thing wrong, you get nasty messages from anyone who comes across the mistake. There's way too much anger that exists here for Key to be a healthy place to work.

1.0
Nov 1, 2019
Recommend
CEO approval
Business Outlook

Pros

paid their tellers well enough

Cons

Manager was all ove the place. Was scolded and blamed for everything that went wrong in the branch. Nothing was ever the lead teller or managers fault everything wrong in the branch was put on 2 part time tellers.

Viewing 337 - 339 of 3,514 Reviews

Glassdoor has 3,824 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.