KeyBank reviews

Unrealistic sales goals, too much micromanaging, upper management would talk down to employees. Upper management also had a very severe disconnect of what the actual sales environment is. Scripts and colds calls are not going to work in this environment.

Upper management asks for but fails to act on feedback from employees for ways to improve on job performance and productivity. Instead they waste money that could go toward employee raises on outside contractors to conduct surveys and assessments that only reaffirm what employees already know. Henry Meyer is the typical bank CEO reaping millions of $'s in stock options and bonuses while the little people that helped him reach the company goals get either miniscule or no raises unless they are sales persons who hit their mark. You could work at this company for 10+ yrs or longer and never get paid according to your performance if you're not playing the office politics game. As a result, the turnover in customer service and bank braches is very high. Would not recommend this employer to anyone and would advise any current employee who has had a similiar experience to move on and cut your losses b/4 you spend too much time and effort wasting productive years that you could be making a decent income elsewhere.