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      KeyBank

      Engaged Employer

      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Jul 11, 2009

      KeyCorp or Bust?

      Administrative assistant iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid time off package was generous. Because we were an out-of-footprint office we had a tiny bit of autonomy in regard to work / life balance. Also because we were out-of-footprint I was able to enhance our working environment morale more than if we had been in a corporate location.

      Cons

      KeyCorp operates in a hierarchal manner. Most decisions are made from the "Ivory Tower" and passed down to all lines of business. While these decisions might work for one LOB, they may not work for all. Procedures aren't implemented consistently resulting is material and monetary waste. Rollouts of new software aren't well thoughtout, also resulting in wasted resources. My feeling is that KeyCorp is very management heavy. Management has been stepping on each other for a long time, trying to justify keeping their jobs. While this is happening offices nation wide have been closed and talented staff has been reduced. The lines-of-business that were once the "Golden Child" have now been dubbed "The Ugly Step Child" and banished to the basement.

      3.0
      Jun 15, 2009

      Current review of working at KeyCorp

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good overall benefits, healthcare benefits not great, costly for coverage

      Cons

      Managment can work in a bubble, feedback on performance is not really done, promotional opportunities within a department are non existant

      Viewing 3481 - 3483 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.