KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Sep 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Good management and some good communication. Company allows room for training and ability to grow within the co. Products and services are not pushed to sell as much as trying to uncover clients needs.

Cons

Some heavy call nights which are more upsetting to clients that helpful. Also sometimes lack of communication between the back room and branches.

1.0
Sep 8, 2009
Recommend
CEO approval
Business Outlook

Pros

payroll usually received on time

Cons

Cleveland headquarters fosters massive inferiority comples among most employees. Most employees are trying to firgure out how to survive rather than how to gain market share and increase revenues. Prevailiing attitude is we can't. Other banks are better No sense of pride among senior leaders. Acceptance of second place. Mid-level managers are constantly looking for the "next chair". Everyone flees tough situations or losing products. No one is rewarded for turning things around. You survive only by drinking the Kool-Aid, completing management reports on time, and keeping your eyes closed tight.

Viewing 3478 - 3480 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.