KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved by clients because of constantly carrying the weight of the team.

Cons

Had to constantly carry the weight of the team. Watched people get promoted off of things they should have been terminated for. Watched long term employees get terminated so positions could be opened up for personal friends of back office (outside of work). Mental abuse. Low pay for the workload and stress load. Had to quit because of the ongoing disrespect.

3.0
Mar 28, 2026

Burnout likely

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very flexible hybrid work culture

Cons

No work/life balance. Not enough workers to do the job.

Viewing 34 - 36 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.