KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401k match, direct management is fine

Cons

Senior management and higher do not know how to read the room. We are drowning in due dates being last minute constantly and all they seem to care about is RTO that’s pointless when we don’t even need to interact much with each other, plus everyone lives in multiple different areas. For them wanting us to RTO so badly, they don’t care about us losing out on salary with the cost of traveling and still give terrible raises that aren’t even equal to cost of living and losing out each year due to that with being behind in raises constantly. Getting promoted is near impossible since there is too much competition and when you ask for additional work you get ignored to try to get that criteria to move up. Also, CRO seems more interested in his investments over the wellbeing of employees

1.0
Sep 26, 2024

Not what it was said to be

Recommend
CEO approval
Business Outlook

Pros

Easy commute to and from work.

Cons

Job wasn’t what I was told it would be. Goals constantly changing and loopholes are created to make it so you’re actual numbers are not used when calculating if you reached your goals.

1.0
Mar 9, 2024

raises are horrible

Recommend
CEO approval
Business Outlook

Pros

Co workers were very supportive

Cons

training. They expect you to know everything even though you weren't trained properly.

Viewing 34 - 36 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.