KeyBank Bank Manager reviews

They will monitor 100 different things, so you will be bad in several. .so they rate everyone average. No employee recognition and never take employee feedback.

It's a terrible work environment. Over half of the branches are not fully staffed, in many branches it's a revolving door of staff coming and going (including managers) which makes meeting the high sales goal expectations near impossible. Managers are hired at a whim with no thought to their ability in leadership and therefore affect the staff as far as coaching and meeting production goals. The orientation training for bankers and managers is terrible. They also give quite a bit of lip service to "helping the customers." But at the end of the day you had better help "x amount" of customers and sell "x amount of credit cards" etc. When branch goals are not met, managers tell you push the flavor of the day. (Credit cards, Large Deposits etc) Many bankers push things on customers that they don't need only to make their numbers and they get praised for this behavior b/c it is making the bank money.