KeyBank Bank Manager reviews

3.8

59% would recommend to a friend

(446 total reviews)
avatar

Chris Gorman

67% approve of CEO

46% positive business outlook

Banker/Manager employees have rated KeyBank with 3.8 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews
2.0
Oct 9, 2015

Identity Crisis

Recommend
CEO approval
Business Outlook

Pros

The pay is decent, benefits are pretty good overall, although the health insurance is high deductible and a nightmare to administer. You'll spend a lot of time to get the benefits you are paying for.

Cons

They talk a good game about being a "relationship" bank, but unless that relationship involves all their products, it's not any better than the others. The focus is totally and completely on sales. Relationships take time to develop, but they want it all right away. Turnover is ridiculous and by design. The staffing model for branches leaves all employees harried and it is extremely difficult to get time off as a result. Leaders spend most of their time hiring replacements. During my time at Key, our branch had 150% turnover.

4.0
Sep 29, 2015

A nice bank to work for!

Recommend
CEO approval
Business Outlook

Pros

Great culture and "can do" attitude from leadership. There is a lot of room for bonus and it is nice to work where you are not micro managed.

Cons

Training is very limited and systems are archaic! You have to be willing to try and fail and ask your peers for help.

5.0
Sep 2, 2015

Bank Teller

Recommend
CEO approval
Business Outlook

Pros

-Very professional -Every job has negative co-workers, but at Key Bank the number of motivated, hard working, and helpful employees greatly exceeds the number of bad co-workers. -Fellow co-workers are very helpful if you have questions management, as well as anyone who has a higher rank is willing to help you succeed and move up the ranks. -This company is very client oriented and takes great care of anyone who walks threw the door.

Cons

None! I know everyone has something they don't enjoy at their workplace, but at Key it doesn't feel like work. It feels like you're helping people and making a difference in the world no matter how small your role is.

Viewing 421 - 423 of 446 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.