Is KeyBank a good company to work for as a Sr. Relationship Associate?

Sr. Relationship Associate professionals working at KeyBank have rated their employer with 2.6 out of 5 stars in 100 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Sr. Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Sr. Relationship Associate interview questions at KeyBank .

Does KeyBank pay Sr. Relationship Associate employees well?

Sr. Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 100 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Sr. Relationship Associate salaries at KeyBank.

How happy are Sr. Relationship Associate professionals working at KeyBank?

43% of Sr. Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Sr. Relationship Associate professionals have also rated KeyBank with a 2.5 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.9 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 317 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 204 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 184 reviews)); "Great benefits and time off" ((in 62 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 151 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "No training manuals or formalized training." ((in 72 reviews)); "highly political environment; favoritism is abundant" ((in 25 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 24 reviews))

KeyBank Sr. Relationship Associate reviews

2.6

43% would recommend to a friend

(100 total reviews)

Chris Gorman

47% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Sr. Relationship Associate employees have rated KeyBank with 2.6 out of 5 stars, based on 100 company reviews on Glassdoor. This indicates that most Sr. Relationship Associate professionals have an average working experience there. KeyBank is rated 30% below average by Sr. Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

100 reviews

4.0

Aug 29, 2016

Relationship Manager

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance, pay is good, full benefits.

Cons

Commission structure impossible to understand, day to day working always depends on management at the moment.

3.0

Aug 13, 2016

Customer service associate

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Key Bank is a nice company with decent pay and benefits. The company is expanding by acquiring First Niagara Bank.

Cons

I believe that the company should invest more in the employee program development. Also, the should more internal promotions.

3.0

Apr 28, 2016

Banker

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Competitive pay relative to other banks Good incentive structure Good Leadership Award performance regularly

Cons

Benefits package is below average Staffing is terrible (3 or 4 employees per branch makes it difficult to take time off)

Viewing 55 - 57 of 100 Reviews

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Relationship Manager

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