KeyBank reviews

InConsistency, staying ahead of the market; digital innovations are non existent, budget constraints, repetitive errors cause by little or no proper resolution of issues. Reorganization; including layoffs every two years. Little job security. The merger with First Niagara was not the best business decision for Key. Monetary, possibly but retaining a few executor leaders; bad decision. You have the same leaders that ran First Niagara into the ground, leading some of the departments within the bank with zero knowledge of how to manage.

Retail banking management is focused on sales numbers and not customer needs lacking integrity. Mid management is haphazard and inconsistent with corporate management directives. Technology is terrible computers crash everyday taking hours to open accounts with customers. The sales culture makes this a very stressful job lacking a positive work/life balance.