Question 1

Is KeyBank a good company to work for?

Accepted Answer

KeyBank has an overall rating of 3.6 out of 5, based on over 3,820 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at KeyBank to a friend and 52% have a positive outlook for the business. The best reviews about KeyBank have been left by employees working as Quantitative Analyst, Financial Analyst and Intern.

Question 2

Does KeyBank pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at KeyBank?

Accepted Answer

58% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at KeyBank?

Accepted Answer

Personal Banker (305), Branch Manager (142), Teller (127), Bank Teller (120), Lead Teller (102), Relationship Manager (82), Financial Wellness Consultant (71), Analyst (69), Licensed Relationship Manager (49), Customer Service Representative (40), Intern (37), Manager (37), Retail Banking Intern (36), Private Client Banker (31), Account Manager (22)

Question 5

What are the pros of working at KeyBank according to real employee reviews?

Accepted Answer

"Good Benefits and Perk." ((in 301 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 206 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great Culture and Place to Work" ((in 132 reviews))

Question 6

What are the cons of working at KeyBank according to real employee reviews?

Accepted Answer

"Corporate management is poor" ((in 155 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training program in place for incoming managers." ((in 73 reviews)); "Even the upper management had their favorite employees and were not afraid to show favoritism while at regional meetings, team building groups and training sessions." ((in 30 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 26 reviews))

Question 7

What are employees saying about KeyBank layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

Question 8

What are the top reviewed KeyBank locations?

Accepted Answer

Cleveland, Seattle, Buffalo, Brooklyn, Overland Park, New York, Portland, Denver, Albany, Salt Lake City, Columbus, Tacoma, Cincinnati, Indianapolis, Pittsburgh, Amherst, Portland, Dayton, Boise, Syracuse, Toledo, Rochester, Salem, Bellevue, Lockport, Dallas, Hartford, Atlanta, Chicago, Canton

KeyBank

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Quantitative Team Leader - Risk Modeling & Analytics

Good while it lasted, but they're outsourcing a lot of IT

Very Political and Inefficient

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