KeyBank reviews

Payscale is very top-heavy. Bonuses are a joke. Requires you to make many cold calls. Sales means everything to them. Employee relations become strained due to heavy workloads.

KeyBanks business practices are questionable at best. Refunds are issued without question to those with multiple large accounts, but people with smaller accounts are given much less leeway with refunding fees, and these are the people least likely to be able to afford to pay them. Upon being hired, the Whitten Road branch failed to tell new employees that there would be nights they would be required to drive back into the branch to cold call people to try and boost sales. You were looked down on if you couldn't make it back in (whether it be because you had another job, or for family reasons, it did not matter). Unless you meet KeyBanks unrealistically high sales goals, there is zero chance of getting a raise. If you live by yourself, it is virtually impossible to make a living off of the hours KeyBank provides to tellers. Our branch was only allowed to have ONE full time teller, and that was the head teller. All others had a maximum of 30 hours a week, even when more hours were requested.