Is KeyBank a good company to work for?

KeyBank has an overall rating of 3.6 out of 5, based on over 3,820 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at KeyBank to a friend and 52% have a positive outlook for the business. The best reviews about KeyBank have been left by employees working as Quantitative Analyst , Financial Analyst and Intern .

Does KeyBank pay their employees well?

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at KeyBank?

58% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 314 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 203 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 194 reviews)); "Good work life balance if you are not in Investment Banking" ((in 183 reviews)); "Great benefits and time off" ((in 68 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 150 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 79 reviews)); "No training program in place for incoming managers." ((in 70 reviews)); "Pay is low, Bonuses are terrible." ((in 28 reviews)); "In my own branch experience, there is favoritism and blatant disrespect from manager to PCB, FWC and Tellers." ((in 27 reviews))

What are employees saying about KeyBank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

What are the top reviewed KeyBank locations?

Cleveland , Seattle , Buffalo , Brooklyn , Overland Park , New York , Portland , Denver , Albany , Salt Lake City , Columbus , Tacoma , Cincinnati , Indianapolis , Pittsburgh , Amherst , Portland , Dayton , Boise , Syracuse , Toledo , Rochester , Salem , Bellevue , Lockport , Dallas , Hartford , Atlanta , Chicago , Canton

KeyBank reviews

3.6

58% would recommend to a friend

(910 total reviews)

Chris Gorman

62% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (910 reviews)

Ratings by demographic groups

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Reviews by job title

910 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 17, 2012

Great work enviroment.

Teller

Recommend

CEO approval

Business Outlook

Pros

good pay good environment great management good benefits great vacation time/ sick time easy to learn need to be good with money

Cons

no job growth hard sales goals tough being a new teller customers expect to be known by face, even if they only come in once a month old customers not up with technology need to be explained every little thing

4.0

Oct 11, 2012

Good company overall...

Branch manager

Recommend

CEO approval

Business Outlook

Pros

The bank is client-focused and not widget-driven like some other large financial institutions.

Cons

While there are opportunities for salary increases, make sure that you negotiate a strong base salary during the interview process. Annual increases after that are maxed out at 5%...even for top performers. There is also a limited opportunity for advancement out of the Branch Manager position. You will hear otherwise.

3.0

Oct 8, 2012

Low Pay / Good Benefits

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

overtime eligible position / decent time off / health care benefits / good employee contribution to 401k plans / excellent dental and good eye care / bonuses /ability to move up quickly / school reimbursement

Cons

hard to get annual raises / raises small and do not match cost of living increases / underpaid in most all positions / overworked - especially if a salaried position

Viewing 898 - 900 of 910 Reviews

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Jobs at KeyBank

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DACA Product Associate

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KeyBank reviews

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Great work enviroment.

Good company overall...

Low Pay / Good Benefits

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