KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 27, 2025

Solid place to work

Recommend
CEO approval
Business Outlook

Pros

- Good work life balance - Good benefits (including some HSA and Wellness incentives) - Friendly office - Hybrid work schedule

Cons

- Underpaid when compared to industry - Pay deficiencies cause high turnover, which then spread work among remaining team members, causing more turnover - High use of productivity trackers (tracks clicks per minute) - Office equipment is often dirty and out dated

5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fully remote - Good work/life balance - Positive, inclusive culture - we support each other and root for each other's success. Authenticity is welcomed. - Opportunity for career advancement within the department and other areas of the bank - Lifestyle reimbursement up to $500 a year for health/wellness/fitness expenses including daycare and tuition - $600 company HSA contribution per year (for individuals) - Solid leadership - If you work hard, have ideas, and take initiative, no one will stop you making a positive impact. - Team members are always willing to help.

Cons

Repetitive work - can be monotonous if you don't look for the nuances. If you dig into the nuances, you will never stop learning.

3.0
Sep 26, 2025

Pros and cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Teamwork Availability for networking Cultural groups

Cons

Not the best transparency Departmental separation Not many avenues to share feedback

Viewing 103 - 105 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.