Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      KeyBank

      Is this your company?

      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Aug 6, 2017

      No Pay and No Growth Culture for Equity Research Associates

      Equity research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee from a Keurig machine

      Cons

      No Base Salary raises. Management seems to have a collective strategy of squeezing as many years out of their associates as they can. Average turnover is about 2 years at this shop. The smart ones leave after 1 year. Despite the low pay/bonuses, management still expects associates to come in at 7 AM and work 12+ hours/day.

      1.0
      May 9, 2017

      Manager Too Busy To Manage

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits; Federal Holidays Off; Discounts on all kinds of goods like electronics, services, cell phones, flowers, clothes; 401(k) and match; LOTS of vacation time; subsidized commuter benefits, pre-tax; medical, dental, vision, etc., the usual.

      Cons

      NO GYM!!! Downtown office location; company doesn't help you find parking; have to find your own parking, and believe me, some of those downtown parking lots are really dark/scary/gross/dangerous; pressured into doing volunteer work (though on the company time); no place to sit for new hires; I was stuck in a "mobile office" like some guest and had to lock up my things in a locker every time I walked away; my boss is too busy even to give me assignments - I have no idea what I'm supposed to be working on. No one talks to you unless you're in their little group - people are so rude they don't even introduce themselves. Managers schedule meetings during lunch without consideration for your time...

      2.0
      Apr 13, 2017

      Don't expect much in entry level positions

      Online banking customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some benefits perks that are nice. As a online banking rep u make 13/hr. You can supposedly transfer after a year. Can't really think of much else.

      Cons

      They don't have an open door policy, you go to talk about issues they flip it back on you & try to make it seem like your causing problems. They have shift bids so you aren't guaranteed to keep the shift that you start with. The managers are never on the same page. There systems are constantly having issues so customers are 80% of the time not happy. No accountability when you submit feedback because another rep doesn't want to do there job. You have set break times & if you go early or late it messes with your numbers. Very gossipy department

      Viewing 115 - 117 of 3,510 Reviews
      Related searches: KeyBank jobs | KeyBank salaries | KeyBank benefits | KeyBank interviews | KeyBank conversations
      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.