KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

They offer a better salary than most banks. If you negotiate well you can get a decent salary.

Cons

This is by far the most micromanaged place I have ever worked at. They check your dials, they do coaching on every single customer interaction. The "technology" is SO behind the times it makes doing your job miserable. They are not open to new ideas or any flexibility whatsoever. Also be careful of what they tell you the incentive will be like. The incentive was less than 20% of what they quoted me. Not only that, but as of the new year the goals increased substantially while the incentive plan decreased drastically. The health insurance is also so bad that coworkers were seeking second job just to be able to afford basic healthcare.

1.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Average pay for Management roles.

Cons

You are treated as a number and will be terminated if you end in in the bottom quarter on a monthly basis even though regional management is not held to the same standards. Goals were tripled in some areas for some locations and not for others.

2.0
Feb 13, 2015

Over worked, underpaid. Far too much micromanaging.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good time off, great coworkers, and hey, you can wear jeans on Fridays.

Cons

Over worked and underpaid. Very little appreciation or incentive. Extremely outdated technology. Constant system issues.

Viewing 124 - 126 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.