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      KeyBank

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      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 11, 2025

      Good company

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great learning experience and company growth

      Cons

      Difficult to navigate our future career steps

      2.0
      Aug 9, 2025

      Immature behavior

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      From a pay and work duties standpoint, you could do a lot worse than KeyBank. Many of the branch managers I had were excellent; I met some very kind and very supportive people during my time there.

      Cons

      It is impossible to untangle my feelings towards KeyBank from the behavior I saw while I worked there. I rotated between more than five different branches in total and the level of workplace professionalism I encountered was not good. In my experience Key seems to hire a lot of younger staff (late teens and early twenties) and there was A LOT of immaturity and bad behavior wherever I went. Of course there were nice people as well, but in only a few short months I saw so much childishness that I quickly came to the conclusion that I did not want to be part of such an organization.

      Viewing 130 - 132 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.