The IC plan has gotten more and more confusing which makes it harder for people to understand how they get their bonus pay. After working 100% in person through a pandemic, there was no relief when it came to sales in the tough sales environment we were in (with interest rates being terrible and people wanting to avoid risk). A lot of the upper management who have the luxury of working from home are so disconnected on what actually goes on day to day in the branches and the demands are pretty high. As a branch manager you are consistently being stretched so thin which take a toll on work life balance. As a result they would do things like ‘pizza day’ or ‘jeans Friday’ which is a little bit of a joke. When I first started 5 years ago, I thought it was a great place to work for but I have seen the decline throughout the years and many many many people who have been with the company for a long time are now leaving. Also, after trying to get out of retail for my mental health— other internal job opportunities were hard to even get an interview with. Which seems crazy because I worked there for 5 years. I would just get an automatic email saying ‘we went with another candidate’ without a person even reaching out to me. So disheartening— as I am a HARD worker who is capable or learning anything and everything. This was ultimately the last straw for me.
