KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 22, 2023

No Upward Mobility

Recommend
CEO approval
Business Outlook

Pros

Flexible hours work from home option

Cons

No Upward Mobility Too much internal politics to hurdle KeyBank is more interested in people's feelings rather than making sure bills are getting paid.

2.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

7% match (after 1 yr), employer pays a fair share of health insurance, work life balance is fair (until they started forcing employees back to office.

Cons

They have handled return to office EXTREMELY poorly. Management is extremely passive aggressive and won't talk to you in person and only communicates digitally. They promise opportunities for growth but lie and then promote based on politics. Compensation is extremely poor in comparison to peers and there is constant turnover due to this. Management is not trained and just glorified babysitters who are out of touch with employees.

1.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

If it’s under good management, then it’s a great opportunity for growth, challenge, and independence.

Cons

Terrible issues with company-wide workspace systems crashing and restarting which slows down work at times. Management changes quite often though the responsibilities will likely remain consistent. The Fraud BI manager is very open about his “fear” of people who wear hijabs and niqabs, his frustration with the amount of women who have been hired, his anger towards people who tell him he makes them uncomfortable, and refers to anyone under the age of 30 as “kid” in a derogatory manner. Again, it is a phenomenal work opportunity, but don’t trust management as they will protect people like this - better off getting the same work experience elsewhere.

Viewing 160 - 162 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.