KeyBank reviews

3.6

60% would recommend to a friend

(3,511 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Branch staff & banking hours.

Cons

With recent leadership changes, this workplace has become toxic and disconnected. Branches feel micromanaged, with a huge lack of support from area managers and their experience leader. Internal systems are outdated and not intuitive.

3.0
Dec 10, 2023

Likely to Merge

Recommend
CEO approval
Business Outlook

Pros

diversity & inclusion throughout company, opportunities for growth, commission available, clients are typically wonderful, some coworkers helpful & teamwork minded

Cons

extreme favoritism, very few part time positions, pressure to sell unnecessary accounts to elderly people, sales often stolen by other bankers, unhealthy competition, lack of support from company to new mothers, HR extremely difficult to get a hold of or get an answer from, be aware of FSA accounts you did not sign up for, unfair compensation for branch mangers & extreme lack of support, most of their "culture" is on paper/training materials only & isn't enacted

2.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Holidays off. Can get a lot of PTO AGTER 5 years

Cons

Management everywhere here is awful. Toxic work environment in every position I’ve been in

Viewing 157 - 159 of 3,511 Reviews

Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.